Politique de Confidentialité (Architecture Privacy-by-Design)
International Standard — Compliant with GDPR Principles
1. The Diner Privacy Guarantee (Zero Tracking)
When diners scan a Mayda QR code or open an interactive 3D/AR menu, they remain completely anonymous. The application executes under strict technical constraints:
- Zero Cookies: No cookies, sessions, or persistent local storage tokens are created or read on public menu and dish pages.
- No Device Fingerprinting: We do not capture Canvas fingerprints, WebGL telemetry, battery status, or hardware serials.
- No Third-Party Requests: All 3D assets, AR files, and fonts are self-hosted directly from the platform origin without Google Fonts or external CDNs.
- Privacy-Preserving Aggregates: Dish and menu view statistics are tracked solely via anonymous aggregate daily counters without IP storage.
2. Data Collected from Restaurant Owners
Under strict principles of Data Minimization, we only collect and process personal data that is strictly required to administer the restaurant's menu:
- Owner Contact Phone Number: Stored trimmed as entered, encrypted at rest with AES-256-GCM using an authenticated cryptographic key (
DATA_ENCRYPTION_KEY). A deterministic HMAC hash is indexed for uniqueness without exposing the number. - Login Credentials: Unique username and a salted, cryptographically hashed password (
bcrypt). - Restaurant Business Content: Restaurant name, menu structure, dish names, descriptions, prices, photos, and 3D models (non-personal commercial content).
3. Data Retention, Export & Right to Deletion
Restaurant owners maintain full sovereignty over their data:
- Right of Access & Export: Owners can view and export all their menu data, dishes, and 3D models at any time directly through their dashboard.
- Right of Rectification: Contact phone numbers, preferred languages, and credentials can be updated instantly in Account Settings.
- Right of Erasure: Upon account termination, all restaurant records, encrypted phone data, photos, and associated 3D models are permanently deleted from database storage.
4. International Transfers & Operator Notice
Mayda operates as an international SaaS platform serving restaurant establishments worldwide. Core application servers and encrypted databases are hosted in certified low-latency data centers under strict technical security controls. The principal operator is headquartered in Tunisia, operating under international standards of data protection and privacy-by-design.